Dear Claudia
I’m taking inspiration from Kelly in writing this letter.
Dear Claudia,
As I walked up to security after my fabulous trip, your co-worker asked me if it was an insulin pump on my hip. He called for a female assist with insulin pump and then I walked through security. Unfortunately, I beeped. Both of your co-workers came over to inform me that they cannot make me take off my medical bracelet, but I’m willing to, I can back up and through again. That way, if I don’t beep again, I won’t need a pat-down. As much as taking my bracelet off is a pain in the ass, I’m definitely willing to try that rather than choose the pat-down. As I was getting ready to back up, you ran over and got way to close to my face. You started yelling at me that if I took off my bracelet you wouldn’t have to do a pat-down because you don’t want to do one. Let me tell you Claudia, there is a big difference between the phrases “I don’t want to do a pat-down” and “we don’t want to have to put you through a pat-down.” You should talk to your co-workers about “bedside manners.” I kept backing up because your face was far too close to mine. If one of my nasty coughs came up, I wouldn’t have had room to cover my mouth. And now I’m thinking that might have been the way to get you out of my face. Your male co-worker put his arm up to block you from coming any closer to me. I looked at him and asked exactly what he wanted me to do. Your female co-worker yelled at you that if I beeped again, she was prepared to pat me down. The reason I know your name is because you were so relentless she had to yell “CLAUDIA!” before you stopped pressuring me. I backed up, handed my bracelet to a fourth TSA agent, and then walked through when I was waved. Unfortunately, I beeped again and did need a pat-down. But it was seemingly un-related to diabetes. I hope that you learn something when your co-workers yell at you, and take it in. Realize that it means you need improving. I don’t know if I’ll ever know the result, but I really hope no one else has to go through what I went through.
Sincerely,
Don’t Invade My Personal Bubble
UNBELIEVABLE!!! I’m so sorry you had to go through that ordeal, but I’m so proud of you for sticking up for your rights!
YOU. GO. GURL!
Kelly K